Terms of Service

1. Agreement and App Store terms

These Terms of Service ("Terms") are a binding agreement between you and Ellison Software LLC, doing business as Finn ("Finn," "we," "us," or "our"), governing your use of the Finn iOS application, coachfinn.com, and related services (collectively, the "Services"). By creating an account, purchasing a subscription, or using the Services, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Services.

The iOS application is also licensed under Apple's Standard End User License Agreement (Standard EULA), which is incorporated by reference. These Terms supplement the Standard EULA. If they conflict on a matter governed by the EULA, the Standard EULA controls.

2. Eligibility

You must be at least 18 years old and legally able to enter a contract to use Finn. The Services are not directed to, and may not be used by, anyone under 18. You may use the Services only where they are lawfully offered.

3. What Finn provides

Finn is an AI-powered consumer fitness, nutrition, and mobility assistant. Based on information you choose to provide, it can generate or adapt workouts, meal and recipe ideas, mobility routines, schedules, and general educational coaching. Features may depend on an internet connection, account, subscription, compatible device, or permission to use particular data.

We may add, remove, limit, or change features. We do not promise that any feature, integration, model, content, or result will remain available or operate without interruption.

6. Accounts and security

You agree to provide accurate information, keep credentials confidential, and promptly notify us of suspected unauthorized use. You are responsible for activity through your account to the extent permitted by law. You may not impersonate another person, create an account for someone without authority, or use another person's credentials.

Account and data controls are described in our Privacy Policy. Deleting the app does not delete your Finn data or cancel an App Store subscription.

7. Your content and permission to process it

As between you and Finn, you retain your rights in messages, inputs, feedback, and other content you submit ("User Content"). You grant Finn a limited, non-exclusive, worldwide license to host, reproduce, transmit, format, and otherwise process User Content only as reasonably necessary to operate, secure, and provide the Services, comply with law, and exercise our rights under these Terms. This license ends when the content is deleted from our active systems, subject to lawful retention and backup cycles.

You represent that you have the rights and permissions needed to provide User Content. Do not submit another person's confidential, medical, or personal information unless you are authorized to do so. Finn does not use User Content to train AI models.

8. Acceptable use

You may not:

• use Finn to provide clinical care, medical advice, diagnosis, treatment, or regulated medical-device functionality;
• use the Services for an emergency, self-harm assistance, unlawful activity, or to endanger, harass, exploit, or harm another person;
• bypass safety controls, probe for vulnerabilities without written authorization, introduce malicious code, overload the Services, or interfere with another user;
• scrape, reverse engineer, copy, resell, sublicense, or commercially exploit the Services except as law expressly permits;
• misrepresent AI output as advice from a licensed professional or as reviewed or endorsed by Apple, Google, or a cited source; or
• use generated content in a way that violates law, another person's rights, or these Terms.

9. Subscriptions, billing, and cancellation

• Finn Pro is an auto-renewable subscription purchased through Apple's in-app purchase system. The purchase screen displays the product, period, price, included access, and any trial or introductory terms before confirmation.
• Payment is charged to your Apple Account when you confirm. The subscription renews automatically for the displayed period until canceled. Apple may charge your account within 24 hours before renewal.
• Manage or cancel in Apple Account subscription settings. Cancellation takes effect at the end of the then-current paid period unless Apple states otherwise. Deleting Finn or your Finn account does not cancel the subscription.
• Use Restore Purchases in Finn to restore an eligible purchase associated with your Apple Account.
• Apple handles billing, refunds, taxes, and payment disputes under its terms and applicable law. Prices and available plans may change prospectively with notice required by Apple or law.

Nothing in these Terms limits any mandatory cancellation, refund, or consumer right that applies to you.

10. Ownership and license

Finn and its licensors own the Services, including software, design, branding, and non-user content. Subject to these Terms and the Standard EULA, Finn grants you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Services for your own non-commercial wellness purposes. No other right is granted.

If you provide feedback, you grant Finn a perpetual, worldwide, royalty-free right to use it without identifying you or compensating you, but we will not use health or other personal information contained in feedback for an unrelated purpose.

11. Third-party services

The Services interact with Apple, Google Gemini, Auth0, RevenueCat, and other service providers. Their separate terms may apply to their services. Finn is not responsible for a third party's independent service, content, availability, or acts, but this does not limit Finn's responsibility for selecting and directing its processors as required by law and Apple's rules.

12. Suspension and termination

You may stop using Finn at any time. We may suspend or terminate access if you materially violate these Terms, create a security or safety risk, fail to pay through an applicable purchase channel, or if required by law. Where reasonable, we will provide notice and an opportunity to cure. Sections that by their nature should survive termination will survive, including ownership, disclaimers, liability limits, and dispute terms.

13. Assumption of inherent activity risks

Exercise, changes in diet, and mobility activity involve inherent risks, including falls, overexertion, allergic reaction, illness, serious injury, and death. To the extent permitted by law, you voluntarily accept the risks inherent in activities you choose to perform. This provision does not waive liability that cannot lawfully be waived, including liability for Finn's fraud, gross negligence, or willful misconduct where applicable.

14. Warranty disclaimer

To the maximum extent permitted by law, the Services are provided "as is" and "as available." Finn disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising from course of dealing. We do not warrant that the Services or any output will be safe or appropriate for you, error-free, uninterrupted, or achieve a particular health, fitness, nutrition, or performance result.

15. Limitation of liability

To the maximum extent permitted by law, Finn and its owners, personnel, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, goodwill, use, or data, arising from the Services, even if advised of the possibility.

To the maximum extent permitted by law, the total aggregate liability of Finn and those parties for all claims arising from or related to the Services will not exceed the greater of (a) the amount you paid for Finn during the 12 months before the event giving rise to the claim or (b) US $100. These limits do not apply to liability that cannot legally be limited or excluded, and your jurisdiction may give you additional rights.

16. Governing law and disputes

California law governs these Terms without regard to conflict-of-law rules, except to the extent the law of your residence must apply. Any dispute must be brought in a court of competent jurisdiction. Nothing here limits a mandatory consumer right, your ability to bring an eligible claim in small-claims court, or a regulator's authority.

17. General terms

These Terms, the Privacy Policy, and incorporated Apple Standard EULA are the agreement regarding the Services. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the rest remains effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, financing, merger, acquisition, or sale. Headings are for convenience only.

18. Changes

We may revise these Terms. We will post the updated Terms and change the date above. If a change materially affects your rights, we will provide additional notice when required. Continued use after the effective date constitutes acceptance where permitted; otherwise, you should stop using the Services.

19. Contact

Questions about these Terms may be sent to coachfinntech@gmail.com or mailed to Ellison Software LLC, 1302 Bonnie Brae Street, Hermosa Beach, CA 90254.